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Giving Workplace Negativity a Sustainable Lift
Part I: Containment
By Daniel Robin
"You can forget about that project … it will fail like all the rest."
"Yeah, our morale has been down so long, even bottom is starting to look like up!"
A colleague just got told to "get off it" by his boss. What’s the "it"? He doesn’t really know, because the problem has been undiscussable and undefined from the start. Something about an "attitude problem."
Negativity is a trance, often accompanied by a state of agitation or depression – a predictable reaction to adversity or change … in the workplace, as in life, the key is to not get stuck there.
One Person’s Lemon is Another’s Lemonade
Two people could approach the exact same challenge; one will swim, the other, drown.
Outlook or Outbreak
Let’s make a distinction between folks who stay in the negative out of habit – a negative predisposition – and those who occasionally find something major to complain about.
If a coworker who is usually positive and upbeat goes on a momentary tirade, suddenly gets afflicted with an outbreak of "this sucks and let me tell you why," you know it’s for a reason, and can usually be sorted out. With half an invitation to vent, out it all comes, including whose fault it is, and then magically, just like the hijacking never occurred, normal breathing resumes and the person returns to their original upright position.
But if someone has been waking up on the wrong side of their life for months (or years?), they can "poison the pond" without even noticing how it is affecting others. Indeed, when down for the count, it would be momentarily satisfying if the entire department became just as disgusted as they are. Perhaps this inspired the saying "misery deserves company."
We’re In This Soup Together
The "negatizer" is often so unpleasant to be around that few sane people would volunteer to coach or mentor them. First instincts would be to run away screaming, give quick "fix it" advice, or tell them to seek therapy. Keeping a healthy boundary (see boundaries.html for strategies) prevents their stuck-ness from spreading like a contagion. Of course, if you get hooked by or complain to a third party about this "difficult person," yet another problem arises.
If you focus on what’s inside the "circle of influence" (and abandon what is not); it helps free up resources for rising above it. Next article: tips for getting there.
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