Building a Better Workplace
The Dance of Alignment
By Daniel Robin
In the early 1980’s I worked for a company that had begun to
noticeably mutate. It had been growing like a weed – 400% in
one year – but had yet to evolve (growing large isn’t the
same as growing up). Those of us holding out for the company’s
metamorphosis realized that it would take perhaps 20 or 30 years to
materialize, so instead, we dematerialized; I’ve been
consulting ever since.
Our livelihood is the sum total of our choices in three aspects:
- The workplace itself
– where we work, physically,
as well as the cultural expectations, standards, and people
- Career or profession
– what we do, our specialty,
and
- Purpose
-- why we do it, what purpose the work
serves.
This article invites you to assess your present workplace, and
check that it fits with your chosen profession and purpose. When there’s
a mismatch – you expect the company to be what it is not or vice
versa – at best you’ll acquire improved coping skills; when there’s
true alignment, amazing things can happen for you and for the
organization.
The immediate aim is to clarify what you want from your
workplace … to develop a practical vision for your desired future
– and in so doing, perhaps influence the future of your company.
Dare to Dream
Setting aside perceived limitations, describe your dream
workplace. In other words, what would have you getting out of bed
in the morning passionately wanting to get to work – besides
the fact that your cat is driving you crazy?
When asked to describe their ideal workplace, people blurt out
qualities like "honesty and integrity," "mutual respect
and compassion," or "fair treatment." For some, that’s
just the baseline. Their ultimate workplace sanctions
creativity, is fun and professional at the same time, and doesn’t
hold people to rigid job descriptions or typecast them into narrow
roles.
If your workplace consistently disappoints or frustrates you, that
could be a sign that your values are being trashed.
Looking Differently at Work
Your workplace is where your values meet the company’s.
Using a technique called "gap analysis," you can observe the
current degree of compatibility – how well does your present
workplace fit with your interests and expectations?
For each aspect of your workplace, rate its relative importance
on a scale from 1 to 10 (1 means "completely unimportant;"
10 means "essential"). Then pick another number from 1 to 10
to indicate your present degree of satisfaction in that same
area. The difference between these two scores represents a gap.
For example, if being treated with respect is an "8" in
importance, and your current satisfaction is at a "5," there’s
a respect gap of 3. The smaller the gap, the better the fit.
For each sample statement below, give your opinion about (a) its
relative IMPORTANCE and (b) your current SATISFACTION, using a 1-10
scale:
- I’m directly involved in the decisions that affect my job.
- Employees at all levels in the company work together as a
team.
- Mistakes are seen as feedback and learning, not as a sign of
failure.
- As I achieve the goals of the company, I am also achieving my
own goals.
What’s even more important to you than the above? Make up your
own statements and rate them. For a comprehensive workplace assessment
tool, use www.abetterworkplace.com/self-assess.html. Feel free
to download and share this survey with colleagues, then compare your
answers and discuss next steps.
To increase the chances that we can evolve our workplaces into the
"future we want" rather than being forced to live with the
"future we get," take action now to build the foundation.
With the ability to highlight and increase alignment, you can build a
workplace where you can do your best work, express more of your
talents, and help your organization live up to its full potential.
Discuss
any topic
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