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Daniel Robin & Associates Making Workplaces Work Better
Keyword: ANGER
Anger is sometimes called the "misunderstood emotion" .... the topic represents a hotbed of confusion about its purpose and appropriate use in the workplace. Of one thing is certain: anger is inevitable and sometimes even necessary; what isn't necessary is the destructive downside of anger -- fear, mistrust, abuse -- when expressed irresponsibly or not expressed at all. Do you have healthy anger management skills? Can you assert your point of view when being confronted by an angry person? Are you sometimes that angry person? Do you know when you are being edgy, irritable, or overly assertive? Can you take a deep breath when you feel like "taking someone's head off" to allow things to chill out? Try our self-evaluation .... And what about voicemail, e-mail, and other means of "impersonal" communication? How do you best handle anger when the person is not sitting in front of you? Articles: Right-wrong Thinking is Just Plain Wrong! Relevant Skills or Coursework:
Short presentation available: Yes; Length: 1-2 hrs. References:
Anger: The Misunderstood Emotion by Carol Tavris, 1989 pb Brutal Bosses and Their Prey: How to Identify and Overcome Abuse in the Workplace by Harvey A. Hornstein, Ph. D, 1996 pb Driving Fear Out of the Workplace: Creating the High-Trust, High-Performance Organization by Kathleen D Ryan and Daniel K Oestreich, 1998 pb Return to the Keyword Index; or click HERE to display the comprehensive index of Articles If you have not read and accepted our License Agreement, please do so now.
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