Daniel Robin & Associates

Making Workplaces Work Better

Recommended Reading for Employee Retention


Employer of Choice Strategies and Practices

Beverly Kaye and Sharon Jordan-Evans, Love ‘Em or Lose ‘Em: Getting Good People to Stay, San Francisco: Berrett-Koehler Publishers, 1999.
Nancy S. Ahlrichs, Competing for Talent, Key Recruitment and Retention Strategies for Becoming and Employer of Choice, Palo Alto: Davies-Black Publishing, 2000.
Jim Harris and Joan Brannick, Finding and Keeping Great Employees, New York: AMACOM Books, 1999.
John Putzier, Get Weird! 101 Innovative Ways to Make Your Company a Great Place to Work, New York: AMACOM Books, 2001.

Talent Management and Business Strategy

Ed Michaels, Helen Handfield-Jones, and Beth Axelrod, The War for Talent, Boston: Harvard Business School Press.
Haig R. Nalbantian, Richard A. Guzzo, Dave Kieffer, and Jay Doherty, Play to Your Strengths: Managing Internal Labor Markets for Lasting Competitive Advantage, New York: McGraw-Hill, 2004.
Libby Sartain with Martha Finney, HR from the Heart: Inspiring Stories and Strategies for Building the People Side of Great Business, New York: AMACOM Books, 2003.
Robert Levin and Joseph Rosse, Talent Flow: A Strategic Approach to Keeping Good Employees, Helping Them Grow, and Letting Them Go, San Francisco: Jossey-Bass, 2001.
Edward L. Gubman, The Talent Solution: Aligning Strategy and People to Achieve Extraordinary Results, New York: McGraw-Hill, 1998.
Brian Friedman, James Hatch, and David M. Walker, Delivering on the Promise: How to Attract, Manage, and Retain Human Capital, New York, The Free Press, 1998.

People Management Best Practices

Marcus Buckingham and Curt Coffman, First, Break All the Rules: What the World's Great Managers Do Differently, New York: Simon & Schuster, 1999.
Marcus Buckingham and Donald O. Clifton, Now, Discover Your Strengths, New York: The Free Press, 2001.
Nancy S. Ahlrichs, Manager of Choice: 5 Competencies for Cultivating Top Talent, Palo Alto: Davies-Black Publishing, 2003.
Harvard Business Review on Managing People, Boston: Harvard Business School Press, 1999.
Harvard Business Review on Finding and Keeping the Best People, Boston: Harvard Business School Press, 2001.
Lynne C. Lancaster and David Stillman. When Generations Collide, New York: HarperBusiness, 2001.
Ron Zemke, Claire Raines, and Bob Filipzak, Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace, New York: AMACOM Books, 2000.
David Noer, Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations, San Francisco: Jossey-Bass, 1993.
Bruce Tulgan, Winning the Talent Wars, New York: W.W. Norton, 2001.

Employee Turnover

Leigh Branham, The 7 Hidden Reasons Employees Leave: How to Recognize the Subtle Signs and Act Before It’s Too Late, New York: AMACOM Books, 2004.
Edward Roseman, Managing Employee Turnover: A Positive Approach, New York: AMACOM, 1981.
Paul R. Ahr and Thomas B. Ahr, Overturn Turnover: Why Some Employees Leave, Why Some Employees Stay, and Ways to Keep the Ones You Want to Stay, St. Louis: Causeway Publishing Company, 2000.

Employee Commitment and Engagement

Michael N. O’Malley, Creating Commitment: How to Attract Employees By Building Relationships that Last, New York: John Wiley & Sons, 2000.
Jim Loehr and Tony Schwartz, The Power of Full Engagement: Managing Energy, Not Time, is the Key to High Performance and Personal Renewal, New York: Free Press, 2003.
Beverly Kaye and Sharon Jordon-Evans, Love It, Don’t Leave It: 26 Ways to Get What You Want at Work, San Francisco: Berrett-Koehler Publishers, 2003.

Human Capital ROI

Jeffrey Pffefer, The Human Equation: Building Profits By Putting People First, Boston: Harvard Business School Press, 1998.
Jac Fitz-enz, The ROI of Human Capital: Measuring, New York: AMACOM Books, 2000.
Jim Collins, Good to Great: Why Some Companies Make the Leap and Others Don't, New York: Harper Business, 2001.
Edward E. Lawler III, Treat People Right! How Organizations and Individuals Can Propel Each Other into a Virtual Spiral of Success, San Francisco: Jossey-Bass, 2003.
Brian E. Becker, Mark A. Huselid, Dave Ulrich, The HR Scorecard: Linking People, Strategy, and Performance, Boston: Harvard Business School Press, 2001.
Curt Coffman and Gabriel Gonzalez-Molina, Follow This Path: How the World's Greatest Organizations Drive Growth by Unleashing Human Potential, New York: Warner Business Books, 2002.
Frederick F. Riechheld, The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value, Boston: Harvard Business School Press, 1996.
Frederick F. Reichheld, Loyalty Rules: How Today's Leaders Build Lasting Relationships, Boston: Harvard Business School Press, 2001.
Dave Ulrich and Norm Smallwood, When the Bottom-Line Isn’t: How to Build Value Through People and Organization, Hoboken, NJ: John Wiley & Sons, 2003.
James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger, The Service-Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value, New York: Free Press, 1997.

Work Design and Job Enrichment

Mihaly Csikszentmihalyi, Flow: The Psychology of Optimal Experience, New York: Harper & Row Publishers, 1990.

Leadership

Larry Bossidy and Ram Charan, Execution: The Discipline of Getting Things Done, New York: Random House, 2002.
Bill George, Authentic Leadership: Rediscovering the Secrets to Creating Lasting Value, Jossey-Bass, 2003.
Morgan W. McCall, Jr., High Flyers: Developing the Next Generation of Leaders, Boston: Harvard Business School Press, 1998.
Jack Welch and John A. Byrne, Jack: Straight from the Gut, New York: Warner Books, 2001.
Michael Abrashoff, former commander, USS Benfold, It’s Your Ship: Management Techniques from the Best Damn Ship in the Navy, New York: Warner Books, 2002.
Daniel Goleman, Primal Leadership: Realizing the Power of Emotional Intelligence, Boston: Harvard Business School Press, 2002.
Max DePree, Leadership is an Art, New York: Dell Publishing, 1989.
Richard Farson, Management of the Absurd: Paradoxes in Leadership, New York: Simon & Schuster, 1996.
Tom Morris, If Aristotle Ran General Motors: The New Soul of Business, New York: Henry Holt and Company, 1997.
Diane Downey, with Tom March and Adena Berkman, Assimilating New Leaders: The Key to Executive Retention, New York: AMACOM Books, 2001.
Peter Block, Stewardship: Choosing Service Over Self-Interest, San Francisco: Berrett- Koehler Publishers, 1996.

Servant Leadership

Robert K. Greenleaf, Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness, Mahwah, NJ: Paulist Press, 1977.
Lance H. Secretan, Reclaiming Higher Ground: Building Organizations That Inspire Excellence, New York: McGraw-Hill, 1997.
Ken Melrose, Making the Grass Greener on Your Side: A CEO’s Journey to Leading by Serving, San Francisco: Berrett-Koehler, 1995.

Performance Management

Ferdinand Fournies, Coaching for Improved Work Performance, New York:McGraw- Hill, 2000.
Tom Coens and Mary Jenkins, Abolishing Performance Appraisals: Why They Backfire and What to Do Instead, San Francisco: Berrett-Koehler Publishers, 2000.

Employee Rewards and Recognition

Patricia K. Zingheim and Jay R. Schuster, Pay People Right!: Breakthrough Reward Strategies to Create Great Companies, San Francisco: Jossey-Bass, 2000.

Sara Lawrence-Lightfoot, Respect: An Explanation, New York: Perseus Books, 1999.
Bob Nelson, 1001 Ways to Reward Employees, New York: Workman Publishing, 1994.
Lance Secretan, Inspire! What Great Leaders Do, Hoboken, NJ, John Wiley & Sons, 2004.
James M. Kouzes, Barry Z. Posner, Encouraging the Heart: A Leader’s Guide to rewarding and Recognizing Others, San Francisco: Jossey-Bass, 2003.

Open-Book Management

Jack Stack, with Bo Burlingham, The Great Game of Business: Unlocking the Power and
Profitability of Open-Book Management
, New York: Doubleday, 1992.
John Case, Open-Book Management, New York: HarperBusiness, 1995.

Organizational Career Management

Beverly Kaye, Up is Not the Only Way, Palo Alto: Davies-Black Publishing, 2nd Edition, 2002.
Peggy Simonson, Promoting a Developmental Culture in Your Organization, Palo Alto: Davies-Black Publishing, 1997.
Caela Farren, Beverly Kaye, and Zandy Liebowitz, Designing Career Development Systems, San Francisco: Jossey-Bass, 1988.
Judith Bardwick, Danger in the Comfort Zone: From Boardroom to Mailroom—How to Break the Entitlement Habit That’s Killing American Business, New York: AMACOM Books, 1995.

Corporate Culture

Lesley Wright and Marti Smye, Corporate Abuse: How “Lean and Mean” Robs People and Profits, New York: Macmillan, 1996.

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