Daniel Robin & Associates

Making Workplaces Work Better

Keyword: Building Relationships

Rapport and relationship skills are an essential ingredient in the recipe for business success. Can you tell if your communication is being taken the wrong way? Do you now have tools to quickly get back on track?

Balancing focus and assertiveness toward goals with flexibility in the relationship means knowing when to lead toward goals and agreements and when to slow down and focus on the relationship. When effective leaders encounter resistance or negativity, it may be time to "go slow to go faster." Leading and laying back at the right times ensures adequate inclusion and involvement to build a culture of commitment. This asset becomes key to gaining buy-in to change and improvement efforts.

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Click HERE to display the comprehensive index of topics with a synopsis of each

Articles:

• Collaboration at Work: What's An Elephant Between Coworkers? (029)
• Sailing the Seven C's of Business Relationships (038)
• Rapport: The Key to Gaining Cooperation (054)
• The Meaning of Your Communication (064)
• Please Hallucinate the Way I Do (034) 
• Not Just the Facts, Ma’am (044)

1. What’s Trust Got To Do With It? (086) 
2. Where Does Trust Come From? (096)
3. Five Ways to Be Reliable  (106)

• Right-Wrong Thinking is Just Plain Wrong (116) 
• Does Anger Cause Blindness? (074)
• Anger Self-Evaluation (anger-eval)
• The Gentle Art of Confrontation (084)
• Communication Skills for People Under Pressure (115)
• Humor in the Workplace: Compulsion or Choice? (015)
• Why is Not the Question (nor is it the answer) (124)

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