Daniel Robin &
Keyword: Building Relationships
Rapport and relationship skills are an essential ingredient in the recipe for business
success. Can you tell if your communication is being taken the wrong way? Do you now have
tools to quickly get back on track?
Balancing focus and assertiveness toward goals with flexibility in
the relationship means knowing when to lead toward goals and agreements and when to slow
down and focus on the relationship. When effective leaders encounter resistance or
negativity, it may be time to "go slow to go faster." Leading and laying back at
the right times ensures adequate inclusion and involvement to build a culture of
commitment. This asset becomes key to gaining buy-in to change and improvement efforts.
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Three-Part Series on Trust
What’s Trust Got To Do With It?
Where Does Trust Come From?
Five Ways to Be Reliable
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