Daniel Robin &
Associates
Making
Workplaces Work Better

Interpersonal Communication Skills
Each of these resources is available through this Website:
1. Communication and Leadership Style Instrument
self-assessment tool to assist executives and other organizational leaders through
coaching and learning how to be more effective.
2. Rapport: how to strengthen it and how to respond when you lose
it
Article: Rapport: the Key to Gaining Cooperation
(054)
3. How to Increase Behavioral Flexibility in Communication. Also
helps you take responsibility for the results you get and for learning how to increase
your interpersonal effectiveness.
Article: The Meaning of Your Communication (064)
4. How We Tend to "Tweek" Information (delete, distort
and generalize) in our communication, and what to do about it.
Article: Please Hallucinate the Way I Do (034)
5. Facts and Interpretations. Theres a big difference
between what you directly observe and what you interpret it to mean. This distinction
helps prevent and sort out misunderstandings.
Article: Not Just the Facts, Maam (044)
6. Handling Differences and Negotiating Win-win Agreements
Click on CONFLICT for conflict
resolution resources
Click on Articles Menu for the
complete set of articles available through this site.
7. Course Description: Interpersonal
Communication: People Skills for a Changing Workplace
All Daniel Robin & Associates facilitators and workshop leaders
demonstrate these communication skills and distinctions during our programs. Nothing is as
powerful as a clear example -- we practice what we teach!
Call us to discuss how to bring these abilities to your
people. 1-800-962-4733 (800-96-AGREE).
Outside the USA: (01) 408 761-0700 |