Daniel Robin & Associates

Making Workplaces Work Better

Keyword:  CHANGE

Leading change, also known as facilitating transitions, can make your work endlessly fascinating and rewarding, or it can get you in a whole lotta trouble (or both).  Being resilient and "change adept" is now considered one of the crucial workplace skills of our times.  The first three articles below consider the topic of change from the (1) personal, (2) interpersonal and (3) organizational perspectives.  The remaining articles and books provide resources for leading change in the direction you want it to go.

Articles:

Three-part Series on Initiating and Sustaining Change at Work:
  1. Personal Tools for Leading Transitions (036)
  2. Interpersonal Strategies for Leading Transitions (046)
  3. Organizational Pathways: Strategies for Leading Change (056)

Leadership Out of Control: Accessing Organizational Leverage Points (118)

Vision, Mission and Goals in the Healthy Workplace (027)

SEE ALSO, Keyword:  Negotiation

Relevant Skills or Coursework:

  • Negotiation and leadership skills
  • Ability to accept and move through the emotional stages of change:  
    • Denial -- "This can't be happening ..."

    • Anger and Resistance -- "What's the big idea!? I'm not going to put up with this!"

    • Fear -- "How am I supposed to get my work done? Maybe I'll just lay low and become part of the furniture..."

    • Depression or Acceptance -- "There's nothing I can do anyway. Fine. I give up."

  • How to recover quickly from difficult situations -- resilience
  • Focus and flexibility in dealing with others -- can you facilitate the discharge of someone else's reaction to change?

Short presentation available:  Yes; Length: 1-6 hrs.

Book and Tape References

The Dance of Change, Peter Senge et al; paperback, 596 page handbook (do not read from cover to cover), published March, 1999, by the same folks who created the ground-breaking The Fifth Discipline Fieldbook (1994).  This wonderful new work is full of practical ideas on how to sustain and achieve lasting and important organizational change.

Leading Change:  The Argument for Values-based Leadership, paperback, 1996, by James O'Toole.  This book will serve those leaders who desire to create an environment that draws the best out of people.

Managing Transitions:  Making the Most of Change, 130 page paperback classic, by William Bridges

Emotional Intelligence and Working with Emotional Intelligence (book or audiotape), by Daniel Goleman

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