Daniel Robin &
Associates
Making
Workplaces Work Better

Developing the
Organization and
the People In It

Organizational and culture change comes in strange packages:
- planned transitions (wouldn't that be nice -- for a change?)
- responses to evolving market conditions and customer
expectations
- reactions to legal requirements
- industry restructuring, consolidation or expansion
And all within the context of expanding or declining business
volume, and efforts to make the business more
profitable and sustainable.
Even for established companies these days, rarely are things stable,
but this many variables can make dealing with day-to-day reality quite
ridiculous. The issue is how does the organization's leadership implement change?
When it comes to culture change, we've found that certain conditions
and competencies must be present to achieve and maintain buy-in
for the initiative. Otherwise, there are natural barriers that
will inevitably arise, blocking or slowing a successful
implementation.
For many organizations, there's often a need to address
long-standing issues before the change effort will pay off. As layers
of defensiveness drop away, dialogue opens and collaboration becomes
more fruitful. We specialize in addressing issues and current
stuck points in a way that builds the culture and the people at the
same time. Our programs have created cultures of communication,
continuous improvement and collaboration that were once virtual battle
fields, producing as much cynicism, resistance and negativity as
quality products or services.
The figure below shows how
shifting an organization's culture involves several phases before there's a positive
return on the investment of time, energy and resources.

What's perceived as a quick fix or band-aid initiative
will often backfire and make problems worse. This isn't to
suggest that you postpone, minimize or shy away from efforts to make the
culture an upward spiral of learning, goal achievement and increasing
job satisfaction -- but rather that you prepare for going the
distance with teambuilding and ensuring the core competences necessary
to get you there.
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Three-part Series on Workplace Negativity: Giving
Workplace Negativity a Sustainable Lift
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