Daniel Robin & Associates
Making Workplaces Work Better
Print and Audiobook Resources for Building a Better Workplace
RESOURCE CATEGORIES (click on name to jump to topic)
Daniel Robin & Associates
Making Workplaces Work Better
RESOURCE CATEGORIES (click on name to jump to topic)
- Communication, Leadership, Negotiation and Conflict Resolution
- Organizational Learning, Group Facilitation, and Organizational Development
- Management Trends, Resources, & Case Studies
- Cognitive Science and Learning Theory
- Complexity, Chaos and "Chaordic" Systems
- Knowledge Economics
- Capital Formation and Performance Management Systems
- Mediation Resources: Civil, Commercial and Organizational
- Knowledge Capital and Knowledge Management
Links bring you on-line reviews, ratings, related work, or the opportunity to purchase materials (through partnership with Amazon.com).
* Search Amazon.com for your product using the search box at the end of this page.
Andreas, Steve. Virginia
Satir: The Patterns of Her Magic.
Science & Behavior Books, Palo Alto. 1991.
Bagley, Dan S. and Edward J. Reese. Beyond Selling: How To
Maximize Your Personal Influence. Meta Publications, Inc., P.O. Box 565,
Cupertino, CA 95015. Inspired our course on selling and the "art of persuasion"; a unique
and powerful way of understanding people’s decision-making style.
Byham,
William, and Jeff Cox. Zapp! The Human Lightning of Empowerment (And How to
Make It Work for You). Development Dimensions International, PO Box 13379,
Pittsburgh, PA 15243. 1988.
Cameron-Bandler, Leslie; David Gordon and Michael Lebeau. Know
How – Guided Programs for Inventing Your Own Best Future. FuturePace, Inc.,
P.O. Box 1173, San Rafael, CA. 94915. 1985.
Covey, Stephen R. The Seven Habits of Highly Effective People. Simon
& Schuster, 1989. Restoring the character ethic; habits 4-6 are about
interpersonal leadership, communication and cooperation.
Crum,
Thomas F. The Magic of
Conflict. Touchstone / Simon & Schuster, 1988.
An application of the wisdom and philosophy of the martial art Aikido to
stressful conflict situations.
Dilts,
Robert B., and John Grinder, Richard Bandler, Judith Delozier, and Leslie
Cameron-Bandler. Neurolinguistic Programming, Volume
I. Meta
Publications, Cupertino, CA 95014. 1980.
*
Edelman, Joel and Mary Beth Crain. The Tao of Negotiation: How You Can
Prevent, Resolve and Transcend Conflict in Work and Everyday Life.
HarperBusiness, New York. 1993.
Elgin,
Suzette Haden. Success with the Gentle Art of Verbal Self-Defense.
Prentice Hall, NJ. 1989. Identify and eliminate patterns of verbal abuse at
work. See also: The Gentle Art of Verbal Self-Defense, More on the Gentle
Art, the Last Word on the Gentle Art, and Mastering the Gentle Art
(audiocassette).
*
Fisher, Roger and William Ury. Getting to Yes: Negotiating Agreement Without
Giving In, Getting Together: Building Relationships As We Negotiate,
and Getting Ready to
Negotiate. Houghton Mifflin, Boston. 1981, 1988,
1995; Penguin Books, New York. 1983. Classics on win-win negotiation.
Fisher, Roger, E. Kopelman & A. Schneider. Beyond
Machiavelli: Tools for Coping with Conflict. Harvard University Press,
Cambridge. 1994. Theoretical frameworks for analyzing international
conflicts.
Keirsey, David and Marilyn Bates. Please Understand Me, An
Essay On Temperament Styles. Promethean Books, Inc., Del Mar, CA. 1978.
Kahn, Michael. The Tao of
Conversation. New Harbinger Publications, Inc.,
Oakland, CA. 1995.
Laborde, Genie. Influencing With
Integrity. Syntony, Inc.,
1450 Byron St., Palo Alto, CA. 94301. 1984.
*
Leonard, Karin. Taming the Inner Critic, Preventing Burnout,
Tools for Navigation, Tools for Leaders, and Seven Principles
for Life Balance, plus many others, available from the author, 831-457-0950;
or write to P. O. Box 263, Santa Cruz, CA 95061, E-mail: karin@innerevolution.com
Richardson, Jerry. The
Magic of Rapport: How You Can Gain Personal Power in Any Situation. Meta Publications, Inc., P.O. Box 565,
Cupertino, CA. 95015. 1987.
*
Robin, Daniel. Right-Wrong Thinking is Just Plain Wrong!, and The
Gentle Art of Confrontation, plus others (published monthly since Sept.
1993), available from the author 831-761-0700, (toll-free in the USA
800-962-4733) via Daniel Robin & Associates website (ABetterWorkplace.com), E-mail articles@abetterworkplace.com, or write to P.
O. Box 548, Santa Cruz, CA 95061.
*
Ryan, Kathleen D and Daniel K. Oestreich. Driving
Fear Out of the Workplace: Creating the High-Trust, High-Performance
Organization. (The Jossey-Bass Business & Management
Series), Jossey-Bass Publishers, San Francisco; second edition (April 1998)
*
Ryan, Kathleen D and Daniel K. Oestreich. The Courageous Messenger.
Jossey-Bass Publishers, San Francisco. 1996
*
Schutz, Will. The Human Element: Productivity, Self-Esteem and the Bottom
Line. Jossey-Bass Publishers, San Francisco. 1994. Unique tools that honor
and include people.
Senge, Peter. The Fifth Discipline: The Art and Practice of the Learning
Organization, Jossey-Bass Publishers, and The Fifth Discipline Fieldbook:
Strategies and Tools for Building a Learning Organization. Currency /
Doubleday, New York. 1994. Core curriculum for people in business.
* Senge, Peter et al (1999) The Dance of
Change.
Currency-Doubleday. If you were wondering how to make change programs
stick, you'll find a wealth of knowledge and ideas in these pages.
Indispensable for anyone who is serious about leading and sustaining change
efforts.
Ury,
William. Getting
Past No: Negotiating Your Way From Confrontation to Cooperation, 1991. More strategies for dealing with people who are angry,
unreasonable, deceitful, or stubborn, and do not want to negotiate.
Weeks,
Dudley. The Eight Essential Steps to Conflict Resolution. G. P. Putnam’s
Sons, New York, 1992. A "conflict partnership" approach, based in
psychotherapeutic traditions.
NOTE: * indicates highly recommended.
GO TO TOP OF SECTION 1
Argyris, Chris. (1993)
Knowledge for
Action: A Guide for Overcoming Barriers to Organizational
Change. Jossey-Bass.1993.
Argyris, Chris.(1994)
On Organizational Learning. Blackwell Pub.
Argyris, Chris, Overcoming
Organizational Defenses: Facilitating Organizational Learning, Allyn &
Bacon, Boston, 1990.
Batten, Joe. Building a Total Quality Culture. A practical
book on Total Quality covering fundamental principles, tactics, and strategies
for culture change. Crisp Publication, Inc., Menlo Park, CA. 1992.
Belasco, James A, Teaching the Elephant to Dance: The Manager’s
Guide to Empowering Change, A Plume Book (Crown Publishers), New York
1991.
Block, Peter, Flawless Consulting: A Guide to Getting Your
Expertise Used, University Associates, San Diego, CA 1981.
Block, Peter, Stewardship: Choosing Service over Self
Interest, Berrett-Koehler, 1993. Block articulates the need to change the
governance structure of an organization from one of compliance to one of
stewardship, if any changes are to become permanent.
Bohm, David. (1985) Unfolding
Meaning. Loveland, CO: Foundation House.
* Bridges, William, Managing
Transitions, Making the Most of Change, Addison-Wesley, Menlo Park, CA
1991.
Demick, J. and Miller, P., Development in the
Workplace,
Lawrence Erlbaum Associates, Publishers, New Jersey, 1993.
* Gozdz, Kazimierz, ed., Community Building: Renewing Spirit and
Learning in Business, Sterling & Stone (NewLeadersPress), San Francisco,
1995.
* Kline, Peter and Bernard Saunders. Ten
Steps to a Learning Organization. Great Ocean Publishers, Inc. Arlington,
VA. 1993.
Maccoby, Michael, Why Work:
Motivating and Leading the New Generation, Simon & Schuster, New York,
1988.
Morecroft, John D.W. and John Sterman eds.(1994)
Modeling for Learning
Organizations. Productivity Press.
*
Olson, Edwin E., Eoyang, Glenda H., Beckhard, Richard
(2001) Facilitating
Organizational Change: Lessons from Complexity Science, 160 pages, John
Wiley & Sons. Synopsis: Provides a language and practical
set of tools and models for applying understandings of complex adaptive systems
(CAS) to organizational change. Applies complexity theory so that leaders
and facilitators can better use these tools for addressing challenges and
complexity inside and outside their company's systems. Picks up where The
Dance of Change (Senge et al) leaves off. Highly recommended.
Pascale, Richard Tanner,
Managing on the Edge: How the Smartest Companies Use Conflict to Stay
Ahead, Simon & Schuster, New York, 1990.
Pedlar, M., Burgoyne, J., & Boydell, T., The Learning
Company, McGraw-Hill Book Co., Europe, 1991.
Rasmussen, Jens et al. (1994).
Cognitive Systems
Engineering. New York, NY: John Wiley & Sons, Inc.
Ray, Michael and Myers, Rochelle, Creativity in Business,
DoubleDay, 1986. Text is based on Ray’s successful course in Stanford’s MBA
program. Emphasis on quieting the mind.
* Renesch, John, ed., New Traditions in Business: Spirit and
Leadership in the 21st Century, Barrett Koehler, San Francisco, 1992.
Recipient of the World Business Academy’s Pathfinder Award.
* Schwarz, Roger M., The
Skilled Facilitator: Practical Wisdom for Developing Effective Groups,
Jossey-Bass Publishers, 1994.
* Senge, Peter (1990) The Fifth
Discipline. Currency-Doubleday; * Senge, Peter et al (1995) The Fifth Discipline Field
Book. Currency-Doubleday. Classics and prerequisite
for organizational development practitioners as well as internal
"consultants" and leaders.
* Senge, Peter et al (1999) The Dance of
Change.
Currency-Doubleday. If you were wondering how to make change programs
stick, you'll find a wealth of knowledge and ideas in these pages.
Indispensable for anyone who is serious about leading and sustaining change.
Weisbord, M. R & Associates,
Discovering Common Ground, Berrett-Koehler, San Francisco,
1992.
* Wheatley, Margaret, Leadership and the New
Science,
Barrett-Koehler, San Francisco, 1992. Wheatley draw on new science concepts of
self-organization, chaos, systems thinking, and the nature of information to
provide valuable insights into thinking about human organizations.
Wick, Calhoun W., and Leon, Lu Stanton, The Learning
Edge,
Pfeiffer & Co., 1993.
Zuboff, Shoshanna, In the Age of the Smart Machine: The Future
of Work and Power, Basic Books, Inc., New York, 1988.
* Indicates highly recommended.
GO TO TOP OF SECTION 2
Amidon, Debra M.(1997)
Innovation Strategy for
the Knowledge Economy: The Ken Awakening Butterworth-Heinemann ISBN: 0750698411 (see review at
Amazon.com)
Booking, Anne. (1996) Intellectual Capital:
Core Asset for the Third Millennium Enterprise. International
Thomson Business Press ISBN:
1861524080
Davenport, Thomas H. and Prusak, Laurence (1997)
Working Knowledge: How Organizations Manage What They Know.
Harvard Business School Pr. ISBN: 0875846556 (Review avail. at
Amazon)
Drucker, Peter F (1993) Post-Capitalist
Society Harperbusiness. ISBN: 0887306616 (Review avail. at
Amazon)
Edvinsson, Leif, and Malone, Michael.(1997)
Intellectual Capital: Realizing Your Company's True Value by
Finding its Hidden Brainpower. HarperCollins ISBN: 0887308414
(Review avail. at
Amazon)
Fruin, W. Mark. (1997)
Knowledge Works:
Managing Intellectual Capital at Toshiba Oxford University
Press.ISBN: 0195081951
Geus, Arie de (1997)
The Living Company:
Growth, Learning and Longevity in Business. Nicholas
Brealey.ISBN: 087584782X (Review avail. at
Amazon)
Halal, William E., Smith, Raymond W. (eds) (1998)
The Infinite Resource : Creating and Leading the Knowledge
Enterprise Jossey-Bass Publishers; ISBN: 0787910155 (Review avail. at
Amazon)
Hudson, William J.(1993)
Intellectual Capital:
How to Build It, Enhance It, Use It. John Wiley & Sons ISBN: 0471558133
Klein, David A.
(Ed) (1998). The Strategic Management of Intellectual
Capital Butterworth-Heinemann ISBN: 0750698500
Liebowitz, Jay and Beckman, Tom (1998)
Knowledge Organizations: What Every Manager Should
Know. Saint Lucie Pr; ISBN: 1574441965
Liebowitz, Jay and Wilcox, Lyle C. (1997) (Eds)
Knowledge Management and Its Integrative Elements.CRC
Pr; ISBN: 0849331161
Neef, Dale; Siesfeld, Tony and Cefola, Jacquelyn
The Economic Impact of Knowledge.
Butterworth-Heinemann (Trd); ISBN: 0750670096
Neef, Dale. (1998)
A Little Knowledge Is a
Dangerous Thing : Understanding Our Global Knowledge Economy
Butterworth-Heinemann (Trd); ISBN: 0750670614
Neef, Dale (Ed.) (1997) The Knowledge
Economy Butterworth-Heinemann.ISBN: 0750699361(Review avail. at
Amazon)
Prusak, Laurence. (ed) (1997) Knowledge in Organizations. Butterworth-Heinemann
(Trd) ISBN: 0750697180
Quinn, James Brian, Baruch, Jordan
J. and Zien, Karen Anne
(1997) Innovation Explosion: Using Intellect and Software to
Revolutionize Growth Strategies Free Press. ISBN: 0684833948 (Review avail. at
Amazon)
Quinn, James Brian.
(1992) Intelligent Enterprise. Free Press. ISBN: 0029256151 (Review avail. at
Amazon). Focuses on the growing service industry and its impact on the
economy . Quinn cites case studies to demonstrate that by leveraging intellect,
companies and nations could have a competitive advantage over others
Roos, Johan et al (1997)
Intellectual Capital:
Navigating in the New Business Landscape. MacMillan Press ISBN: 0814775128
Sanchez, Ron and Heene, Aime
(eds.) (1998)
Strategic Learning and Knowledge Management John Wiley
& Sons. ISBN: 0471968811
Sifonis, J. G. and Goldberg, B. ( 1996)
Corporation on a Tightrope Oxford University Press ISBN: 0195093259.
Highlights the concept of complex adaptive systems. Proposes seven
principles to guide organizations to this new form, first among which is to set
ethical standards and not accept deviations from them.
Stewart, Thomas. (1997)
Intellectual Capital:
The New Wealth of Organizations. Doubleday/Currency ISBN: 0385482280
(Review avail. at
Amazon)
Sveiby, Karl Erik. (1997)
The New
Organizational Wealth: Managing and Measuring Knowledge-based
Assets, Berrett-Koehler Publishers ISBN: 1576750140
Takeuchi, Noaka, et al. The
Knowledge-Creating Company. Oxford. 1995. ISBN: 0195092694
(Review avail. at
Amazon). Studies the knowledge creation processes in several Japanese
companies. Proposes a theory on how to develop a knowledge rich environment by
way of a "hypertext organization" structure.
Toffler, Alvin. (1985) The Adaptive Corporation.
McGraw Hill ISBN: 0070649669 (out of print).
Release of his 1960 - 70s report on AT&T, how this applies to most
corporations, and how the corporate policy book is no longer adequate to hold
the knowledge of the corporation because conditions change so quickly that most
policies and procedural "rules" have become obsolete. Theorizes that a "head craft" manager and
worker will emerge.
Wiig, Karl, (1995) Knowledge Management
Methods: Practical Approaches to Knowledge Management, Schema Press ISBN:
0963892525
Wilson, David A.,
Managing
Knowledge. Butterworth-Heinemann, 1996
Winslow, Charles, and Bramer, William (1994)
Futurework: Putting Knowledge to Work in the Knowledge
Economy, The Free Press. Argues that while machines have
become faster, more powerful and smarter, their real potential can't be realized
unless those smart machines succeed in making an organization's workers
smarter. Advocates developing a profile for individual contributors and offers
support tailored to that individual's work objective, background, ability level,
preferences, and the immediate task at hand. Don't expect to learn step-by-step
tactics, even though numerous case examples are cited from companies such as
Connecticut Natural Gas and Bell Atlantic. Rather, expect a challenge to the way
you view and evaluate knowledge work. For those who have a basic understanding
of performance systems, customer satisfaction, horizontal management structures
and change management.
GO TO TOP OF SECTION 3
Gowen, D. Bob and Joseph D. Novak. (1984)
Learning How to Learn. New York, NY: Cambridge
University Press. Origin of "Concept Maps" and Vee Diagrams for
mapping individual knowledge structures.
Hofstadter, Douglas R. (1979).
Godel, Escher,
Bach: An Eternal Golden Braid. New York, NY: Vintage
Press.
Holland, John H., et al. Induction: Processes
of Inference, Learning, and Discovery. Cambridge, MA: MIT Press,
1986. A
brilliant work providing a framework for knowledge and knowledge management.
Exploring what knowledge is and how it is governed by the brain and a society of
brains.
Holland, John H.
Adaptation in Natural and
Artifical Systems. MIT Press. 1975. Reprint 1992.ISBN: 0262581116.
Develops a formal foundation for explaining and modeling adaptive
behavior in natural systems. This work is used for the foundation of the KMC
model.
Johnson-Laird, P.N. (1982).
"Propositional Representations,
Procedural Semantics, and Mental Models." In J.Mehler, et al. eds., Perspectives on Mental Representation: Experimental and Theoretical
Studies of Cognitive Processes and Capacities. Hillsdale, NJ:
Lawrence Erlbaum.
Johnson-Laird, P.N. (1983) Mental Models:
Towards a Cognitive Science of Language, Inference and Consciousness.
Cambridge, MA: Harvard University Press.
Papert, Seymour. (1980) MindStorms: Children,
Computers, and Powerful Ideas. New York: Basic Books, Inc. Papert
introduces the concept of the "microworld."
Simon, Herbert A.(1979)
Models of
Thought. New Haven, CY: Yale University Press.
Simon, H.A. (1977) "Models of discovery: and other topics
in the methods of science". Boston, MA: D. Reidel Publishing Company.
Thagrad, Paul, R. (1996) Mind: Introduction to
Cognitive Science. MIT Press ISBN: 0262201062
Thagard, Paul, R. (1993)
Conceptual
Revolutions. Princeton Univ Pr. ISBN: 0691024901
Review
Thagard Paul, R. (1993)
Computational
Philosophy of Science. MIT Press ISBN: 0262700484
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Axelrod, Robert M.
The Complexity of
Cooperation : Agent-Based Models of Competition and Collaboration
(Princeton Studies in Complexity) 1997 ISBN: 0691015678
Axelrod, Robert.
Evolution of
Cooperation. New York: Basic Books. 1984. ISBN: 0465021212
Davies, Paul C.W., ed.
The New
Physics. New York: Cambridge University Press. 1989. ISBN: 0671528068
Casti, John.
Would-Be Worlds: How Simulation
is Changing the Frontiers of Science. John Wiley.
1997.ISBN:0471123080
Cowen, George, et al eds.
Complexity:
Metaphors, Models, and Reality. Vol. XIX. Addison-Wesley.
1994. ISBN:0201626063
Jen, Erica (ed) 1989
Lectures in Complex
Systems : The Proceedings of the 1989 Complex Systems Summer School
Santa Fe, New Mexico June, 1989 Volume 2; Addison-Wesley: July 1990 ISBN: 0201509369
Holland, John.(1995)
Hidden
Order. Addison-Wesley.ISBN: 0201442302
Kauffman, Stuart. (1995)
At Home in the
Universe: The Search for the Laws of Self-Organization and
Complexity. Oxford. ISBN: 0195111303
Kauffman, Stuart A.(1993)
The Origins of Order
: Self-Organization and Selection in Evolution. Oxford. ISBN:0195079515
Kelly, Kevin. (1995) Out of Control: The New
Biology of Machines, Social Systems, and the Economic
World.Addison-Wesley. ISBN: 0201483408
Olson,
Edwin E., Eoyang, Glenda H., Beckhard, Richard (2001) Facilitating
Organizational Change: Lessons from Complexity Science, 160 pages, John
Wiley & Sons ; ISBN:
078795330X. Synopsis: Provides a language and practical
set of tools and models for applying understandings of complex adaptive systems
(CAS) to organizational change. Applies complexity theory so that leaders
and facilitators can better use these tools for addressing challenges and
complexity inside and outside their company's systems. Highly recommended.
Waldrop, Mitchell. M. (1992)
Complexity: The
Emerging Science at the Edge of Order and Chaos. Simon &
Schuster. ISBN: 0671872346.
This book
tells the whole story of complex adaptive system's theory and Santa Fe
Institute
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Arthur, Brian W., Durlanf, Steven N., and Lane, David
A.(eds) (1997) The Economy as an Evolving Complex System II. Reading
Massachusetts: Addision-Wesley.
Arthur, Brian W. (1994) Increasing Returns and Path
Dependence in the Economy. Ann Arbor: University of Michigan
Press.
Nelson, Richard R. and Sidney G. Winter.
An
Evolutionary Theory of Economic Change. Harvard, 1982.
Shapiro, Carl and Hal R.
Varian, Information
Rules: A Strategic Guide to the Network Economy. Harvard Business School
Press.
The
Balanced Scorecard: Translating Strategy into Action, by Robert S. Kaplan,
David P. Norton. Hardcover, 332 pages. This ambitious work is not an easy read,
but has rich ideas and examples of what the "balanced scorecard" approach could
do for your organization.
Harvard
Business Review on Measuring Corporate Performance (Harvard Business Review
Series), 224 pages, paperback, 1998. Harvard Business Review article
collection --including the three groundbreaking articles on the balanced
scorecard by Kaplan and Norton--offer managers practical guidance for measuring
their intangible assets (customer relationships, internal business processes,
and employee learning) and aligning corporate strategy accordingly.
Emotional
Capital: Capturing Hearts and Minds to Create Lasting Business Success, by
Kevin Thomson. Not yet a popular book (published 2/98), it provides a different
perspective on measuring organizational performance. Comparing intellectual
capital to "emotional capital" (the feelings and beliefs that underpin and
motivate people to take positive action), this book offers many useful ideas for
bringing out the best in people and sets the stage for achieving extraordinary
business results.
Angel Investing: Matching Startup Funds with Startup Companies -- A Guide
for Entrepreneurs, Individual Investors and Venture Capitalists, by Robert
J. Robinson and Mark Van Osnabrugge; Jossey-Bass, 2000, 320 pages.
GO TO TOP OF SECTION 7
The Promise of Mediation: Responding to Conflict Through
Empowerment and Recognition, Roberta A Bush and Joe Folger. 296 pp, 1994.
This book focuses on the transformative power of mediation, suggesting that it
can go beyond mere problem solving to provide personal growth opportunities.
Managing Public
Disputes, Susan Carpenter and W.J.D.
Kennedy, 1988. Step-by-step guidelines for managers in business and government
for designing successful conflict management strategies.
When Talk Works by Deborah Kolb. 493 pp, 1994. Go behind the
scenes with accomplished mediators such as Jimmy Carter, William Hobgood, and
Frances Butler and see how these pros resolve conflict in families, businesses,
communities and between nations. Hardcover.
The
Mediation Process: Practical Strategies for Resolving Conflict by Christopher Moore. 320 pp, 1986. This book provides an in-depth
account of how the mediation process works in resolving conflicts including
family, divorce, labor/management, home/school, and landlord/tenant disputes.
Especially valuable for those working with multi-party or organizational
disputes. Hardcover.
The Skilled Facilitator by Roger Schwarz, 314 pp, 1994.
Learn to guide groups toward realizing their creative and problem-solving
potential. This book offers expert examples of skilled group facilitation and is
highly recommended as a guide to generating needed change and producing
innovative solutions to complex problems in organizations. Hardcover.
Getting Disputes Resolved by William Ury, Jeanne Brett and
Stephen Goldberg. 1988. Guidelines for designing systems to assist organizations
and other systems to handle conflicts effectively on an ongoing basis. An
in-depth case study of a labor/management conflict serves to illustrate these
principles.
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(Organized alphabetically by title)
Compensation Management : In a Knowledge-Based World. Richard I. Henderson, Richard J. Henderson / Hardcover / Published 1996.
Read more
Corporate Memory : Strategies for Knowledge Management (Intellectual
Capital Series).. Annie Brooking / Paperback /
Published 1998. Read more
Critical Heuristics of Social Planning : A New Approach to Practical
Philosophy. Werner Ulrich / Paperback / Published
1995. Read more
Cybermedicine: How Computing Empowers Doctors and Patients for Better
Health Care. Warner V. Slack / Hardcover / Published
1997. Read more
Data Mining With Neural Networks : Solving Business Problems from
Application Development to Decision Support. Joseph
P. Bigus / Paperback / Published 1996. Read more
Data Stores, Data Warehousing, and the Zachman Framework : Managing
Enterprise Knowledge (McGraw-Hill Series on Data Warehousing and Data
Management). William H. Inmon, et al / Paperback /
Published 1997. Read more
Data Warehousing : Building the Corporate Knowledge Base.
Tom Hammergren, Thomas Hammergren / Paperback / Published 1997. Read more.
Designing Team-Based Organizations : New Forms for Knowledge Work
(Jossey-Bass Management Series). Susan Albers
Mohrman, et al / Hardcover / Published 1995. Read more.
The Diffusion and Consumption of Business Knowledge.
Jose Luis Alvarez (Editor) / Hardcover / Published 1997. Read more.
The Distributed Mind : Achieving High Performance Through the Collective
Intelligence of Knowledge Work Teams. Kimball
Fisher, et al / Hardcover / Published 1997. Read more.
Emerging Trends in Database and Knowledge-Base Machines; The Application
of Parallel Architectures to Smart Information Systems. Mahdi Abdelguerfi & Simon Lavington (eds.) / Hardcover / Published
1995. Read more.
Empires of the Mind : Lessons to Lead and Succeed in a Knowledge-Based
World. Denis Waitley / Paperback / Published 1996.
Read more.
Feature Selection for Knowledge Discovery and Data Mining (Kluwer
International Series in Engineering and Computer Science, Secs
454.). Huan Liu, Hiroshi Motoda / Hardcover /
Published 1998. Read more.
Fifth Generation Management : Co-Creating Through Virtual Enterprising,
Dynamic Teaming, and Knowledge Networking. Charles
M. Savage / Paperback / Published 1996. Read more.
Futurework : Putting Knowledge to Work in the Knowledge
Economy. Charles D. Winslow, William L. Bramer
(Contributor) / Hardcover / Published 1994. Read more.
FutureWork; Putting Knowledge to Work in the Knowledge
Economy. Charles D. Winslow, et al / Paperback /
Published 1994. Read more.
Global Competition and Technology : Essays in the Creation and
Application of Knowledge by Multinationals. Robert
D. Pearce / Hardcover / Published 1997. Read more.
Harvard Business Review on Knowledge Management (Harvard Business Review
Series). Harvard Business School / Paperback /
Published 1998. Read more.
If Only We Knew What We Know : The Transfer of Internal Knowledge and
Best Practice. Carla S. O'Dell, et al / Hardcover /
Published 1998. Read more.
The Infinite Resource : Creating and Leading the Knowledge Enterprise
(Jossey-Bass Business and Management Series).
William E. Halal(Editor), et al / Hardcover / Published 1998. Read more.
Information Ecology : Mastering the Information and Knowledge
Environment. Thomas H. Davenport, et al / Hardcover
/ Published 1997. Read more.
Information Technology : Converging Strategies and Trends for the 21st
Century. Janet G. Butler / Paperback / Published
1997 Read more.
Information Technology for Knowledge Management.
Uwe Borghoff(Editor), Remo Pareschi (Editor) / Hardcover / Published
1998. Read more.
Information Technology Management : A Knowledge
Repository. Jay Liebowitz / Paperback / Published
1998. Read more.
Innovation Strategy for the Knowledge Economy : The Ken Awakening
(Business Briefcase Series). Debra M. Amidon /
Paperback / Published 1997. Read more.
Intelligent Decision Support Methods : The Science of Knowledge
Work. Vasant Dhar, Roger Stein (Contributor) /
Hardcover / Published 1997. Read more.
Intelligent Enterprise : A Knowledge and Service Based Paradigm for
Industry. James Brian Quinn / Hardcover / Published
1992. Read more.
An Introduction to Quality Management and Engineering : Based on the
American Society for Quality's Certified Quality Engineer Body of
Knowledge. Victor E. Sower, et al / Hardcover /
Published 1999. Read more.
Kdd : Techniques and Applications : 23-24 Feb 97 : Proceedings of the
First Pacific-Asia Conference on Knowledge Discovery and Data
Mining. Pacific-Asia Conference on Knowledge
Discovery and Data Mining 1997 s, et al / Hardcover / Published 1997. Read more.
Knowledge and Special Libraries (Resources for the Knowledge-Based
Economy). James M. Matarazzo(Editor), Suzanne D.
Connolly (Editor) / Paperback / Published 1999.
Knowledge Assets : Securing Competitive Advantage in the Information
Economy. Max Boisot / Hardcover / Published 1998. Read more.
The Knowledge Base in Educational Administration : Multiple Perspectives
(Suny Series in Educational Leadership). Robert
Donmoyer(Editor), et al / Paperback / Published 1995. Read more.
The Knowledge Based Organization : Four Steps to Increasing Sales,
Profits, and Market Share. James A. Alexander,
Michael C. Lyons (Contributor) / Hardcover / Published 1994. Read more.
The Knowledge Evolution : Expanding Organizational
Intelligence. Verna Allee / Paperback / Published
1997. Read more.
Knowledge for Action : A Guide to Overcoming Barriers to Organizational
Change (Jossey-Bass Management). Chris Argyris /
Hardcover / Published 1993. Read more.
The Knowledge Game : The Revolution in Learning and Communication in the
Workplace. Gordon Wills / Paperback / Published
1998.
Knowledge in Organizations (Resources for the Knowledge-Based
Economy). Laurence Prusak(Editor) / Paperback /
Published 1997. Read more.
The Knowledge Link : How Firms Compete Through Strategic
Alliances. Joseph L. Badaracco / Hardcover /
Published 1991
Read more.
Knowledge Management and Its Integrative Elements. Jay Liebowitz (Editor), Lyle C. Wilcox (Editor) / Hardcover / Published
1997
Read more.
Knowledge Management and Organizational Design (Resources for the
Knowledge-Based Economy). Paul S. Myers(Editor) /
Paperback / Published 1996. Read more.
Knowledge Management Tools (Resources for the Knowledge-Based
Economy). Rudy L. Ruggles (ed.) / Paperback /
Published 1996.. Read more.
Knowledge-Based Manufacturing Management : Applications of Artificial
Intelligence to the Effective Management of Manufacturing
Companies. Roger Kerr / Hardcover / Published 1991.
Knowledge-Based Risk Management in Engineering : A Case Study in
Human-Computer Cooperative Systems (Wiley Series in Engineering and Technology
Manag). Kiyoshi Niwa / Paperback / Published 1989. Read more.
Knowledge-Based Systems for General Reference Work : Applications,
Problems, and Progress (Library and Information Science). John V., Jr. Richardson / Hardcover / Published 1995.
Read more.
The Knowledge-Creating Company : How Japanese Companies Create the
Dynamics of Innovation. Ikujiro Nonaka, et al /
Hardcover / Published 1995. Read more.
Knowledge-Driven Work: Unexpected Lessons from Japanese and United States
Work Practices. Joel Cutcher-Gershenfeld, et al /
Hardcover / Published 1998. Read more.
* The Knowledge-Enabled Organization : Moving from 'Training' to 'Learning'
to Meet Business Goals. Daniel R. Tobin / Hardcover
/ Published 1997. Read more.
Value-Based Knowledge Management : Creating the 21st Century Company :
Knowledge Intensive, People Rich. Rene Tissen, et al
/ Hardcover / Published 1998. Read
more.
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