Daniel Robin & Associates Making Workplaces Work Better
What Participants Have Said About Our Courses:
Effective Negotiation, Confrontation and Conflict Resolution
“Everyone needs these tools!” “I liked the team teaching approach used by two exceptional educators. Your role modeling and facilitation styles greatly enhanced this program. I leave today with a brighter outlook for future success” - Greg VanHorn, McKee Foods Corp. “I like the instructor modeling … Will be extremely helpful in my job.” - Larry Martin “I have learned several important groundrules for
effective communication that I can use for years to come.” Leadership Development & Team Communication Skills"I strongly recommend this course for addressing the common struggles managers face in shifting from positional power to shared power. I definitely have new tools to use for resolving conflicts and moving forward." Executive Vice President “Great team-building experience. Practical applications throughout.” “This has proven to offer great benefit to the company overall … Team-building get a big A+” “I would recommend this course because it allows you to see you self as others view you without discomfort.” “I liked the candid, realistic and well-presented agenda on improving ALL levels of communication and productivity at Threshold. Program opened many eyes and minds to positive change … I would recommend this course for both personal and professional growth.” - S. Sturm, Senior Project Manager, “This course showed and gave me the tools to be more effective in my job and more self-confident in my relationships with my co-workers and in my personal life. At the end of the seminar, I felt more in control of situations and conversations.” “This course brought some real clarity to communication skills and provided tools that really work …Real-world communication skills!” “Karin and Daniel demonstrate unusual team rapport while presenting material that significantly evolves communication skills both an a professional and personal level.” - Rob Underhill, National Sales
Trainer / Educator “I liked getting to know whom I work with. This took a lot of fear out of my job ... It feels good to work with others instead of working for a paycheck.” Managing Workplace Conflicts “I like the practical role-playing activities – they make you uncomfortable, but they also make you learn.” “Resolving conflicts and building rapport with other departments is key to completing our projects.” “I like the humor … everyone being involved …. I would recommend this course to improve communication skills, especially in the area of conflicts and/or disagreements. This was great!” - A. Steiner, President, Dynamic Services “I like that this course gave a context for understanding conflicts, so when I’m in one I have a better chance of salvaging some good. You [Daniel] are terrific with this material and working with a group, especially seeing how undisciplined we were.” Coaching & Leadership Skills“I would strongly recommend [this course] because it’s so useful in work and non-work settings. The learning tools are transferable to many other aspects of my life.” - Lin Wolf, Environmental Services Dept., City of San Jose, CA “It worked very effectively to develop areas of ‘unconscious incompetence’ into something much better for each of us.” - Terry Meehan, ESD, City of San Jose “These interpersonal skills (people skills) will smooth out the difficult corners that add anxiety to life’s course. I would recommend it for getting through difficult situations.” “I appreciated the demonstrations and hands-on exercises.” “The tools / skills developed will help us work together better and focus on end results.” “The activities helped reinforce the ideas that were presented very well; good summary of coaching skills at the end. Good tools that were offered may help in many confrontational situations and all-around with decision making.” - Paul Alexar, City of San Jose
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