Making Workplaces Work Better

What Makes Us Different

We've found that despite the best of intentions, most change efforts and trainings fall short because the learning is isolated, theoretical, and thus easily forgotten. Compared to most off-the-shelf seminars, our focus is on applying the skills immediately -- between sessions, once the program is completed, and from then onward.

We provide tools and technology to make the learnings take hold in their everyday repertoire. A common complaint about other programs has been "I barely use what I learned from that other workshop -- but here’s the notebook on the shelf to prove it actually happened."

By contrast, our programs emphasize application and integration of the skills in three ways:

1. We accommodate individual learning styles to build on each person's strengths. When participant's classroom experiences match how they naturally think and learn, long-lasting, breakthrough behavior change often results.
2. Peer coaching and mentoring helps hold the focus on priorities.
3. Visual reminders, tracking tools, and technology suited to your unique culture for systematic practice and continuous improvement.

Curriculum and Model

Unlike other total quality training and consulting services, our work is based on the systematic study and application of human excellence. Much of our work is based on the field of NeuroLinguistic Programming (NLP), and our consulting and training staff bring rich NLP experience to this work. This practical approach, based on extensive research and application, captures what other, successful people and organizations do to consistently produce results, then provides "just-in-time" skill-building opportunities for participants. See the following course descriptions and overviews for details of our approach to:

Coaching Skills

Negotiation Skills

Workplace Conflict Resolution

Team Communication Skills

Leading Change Efforts

Group Presentation and Facilitation Skills

Sales and Persuasion Skills

Because we bring with us a tremendous respect for people's uniqueness, most participants feel comfortable exploring, risking, and discovering how to be more effective. A non-threatening and fun learning experience leads to frequent "AHA!'s" for participants, providing substantial return on investment.

To leverage and integrate classroom learning, we combine between-session "field study" with structured practice sessions. Skill mastery builds a positive spiral as participants increase their passion for continuous improvement.